This policy is effective as of Jan 1st 2026
Gladly built the Gladly app as a Free app. This SERVICE is provided by Gladly at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Gladly unless otherwise defined in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your device information, phone number or email. The information that we request will be retained by us and used as described in this privacy policy.
The app uses machine learning services such as face detection that ensures users are actually in the photo, using the app appropriately and providing safe content. No personal facial recognition data is used or retained.
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers:
Whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This may include your device Internet Protocol (IP) address, device name, operating system version, configuration of the app, the time/date of use, and other statistics.
Cookies are files with a small amount of data commonly used as anonymous unique identifiers. They are sent to your browser and stored on your device.
This Service does not use cookies explicitly. However, third party code or libraries may use cookies to collect information and improve their services.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analyzing how our Service is used.
These third parties may have access to your Personal Information, but are obligated not to disclose or use it for any other purpose.
We value your trust in providing your Personal Information, so we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or electronic storage is 100% secure.
This Service may contain links to external sites not operated by us. We strongly advise you to review their Privacy Policies. We have no control over their content or practices.
We do not knowingly collect personally identifiable information from children under 13. If we discover such a case, we delete it immediately. If you are a parent or guardian aware of such data, please contact us.
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will post updates on this page.